Upon looking up your statistics for any of our supported Call of Duty titles, you may receive an error stating that your profile is privatized. The fix for this issue is easy, just follow these instructions.
Set your profile to public
To set your Call of Duty profile to public, you will need to login to the Call of Duty website, find the account preferences page, and click on the Account Linking tab. Here you will find the PlayStation, Xbox, Battle.net, and Steam accounts that you've connected.
To find your Call of Duty stats on COD Tracker, you need to set Searchable and Data Visible to Friends + Partners. If either of these options are set to anything else, for any connected platform, we will not be able to find your stats.
If they are already set to Friends + Partners change them to None and back to Friends + Partners.
Once you have changed these options, you may need to wait up to a minute to 30 minutes for the changes to take effect. Then, try searching yourself again!
If you find that making these changes does not resolve your issue, this is a problem on Activision's end, please try to repeat this process using the Call of Duty Companion App.
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